How to Read Your Meter & Calculate Water Use
How to Locate & Open Your Water Meter
Your water meter can usually be found in a ground-level concrete box near the street.
Bring a flashlight and two large flat head screwdrivers to open the meter box cover. You may want gloves, too. Carefully remove the lid, and please be aware of any critters that may be in the box. You can clear away any spiders or leaves with a screwdriver.
- Stick one screwdriver in the hole to use as a lever.
- Use the other screwdriver to pry up the outer edge.
- Lift the lid just enough to slide it away from the opening with your foot. (Replace the lid by sliding it back into place.)
the video below is to help you on How to Read Your AMI Meter
For customers that have had a NEW automated meter installed, the first thing you will notice is a black rubber circle on the top of your water meter box. Please be aware that wires are attached to the meter lid and to be careful when opening the box.
To read the meter, open the lid as shown in the photo below.
The measurement on the meter is cubic feet.
(1 cubic foot = 7.48 gallons)
Since the District bills in hundred cubic feet, only the first four numbers at the far left are used for billing. You can compare the meter reading to the last bill received to determine the amount of water used.
Dates That Meters are Read
Water meters are read every other month around the 1st or the 15th, depending on your billing cycle. Review your most recent bill to find out what date the meter was read.
Need Help Estimating?
1. Log on to the SFID Customer Portal
ensure access to your water Meter box
To ensure access for reading and servicing your meter, it is important that you maintain the area around your meter box. Most people are not aware that their water meter is located within a utility easement. This means that when landscaping or fencing your yard, you need to maintain at least a five (5) foot radius of clearing around the meter box to allow us to read, service, or perform emergency repairs to the meter. It also means that it is the property owner's responsibility to ensure that the meter box is visible and accessible at all times. If the area is not maintained, the District will provide the customer a 48 hours' notice prior to the District staff clearing the area.
Please keep these things in mind when landscaping:
- Permanent structure such as walls, fences and gates cannot be installed in a utility easement area without an encroachment permit.
- Your meter area should be kept clear of shrubbery, trees and low growing bushes.
- When planting trees, keep in mind that the tree roots can become entangled around the underground pipes, increasing the possibility of broken pipes and water leaks.
- Shrubbery can become bushy and hinder our ability to access the meter.
- Customers who already have established landscaping are required to trim their plants to allow access to the meter.
If you have any questions about maintaining the meter area, or need help locating the water meter, please call the District's Customer Services Department at (858) 756-2424.