About Us

1. Board of Directors
2. Contact Us
3. Departments
   1. Administration & Finance
      1. Administration & Finance Library
         1. Customer Service Documents
         2. Finance Documents
         3. Human Resources Documents
      2. Customer Services
         1. How to Read Your Water Meter
         2. Starting or Closing Water Service
      3. Enterprise System Catalog
      4. Finance
      5. Human Resources
         1. Human Resources
            1. Benefits
            2. Compensation of Board Members & Staff
            3. Current Openings
            4. How to Apply
               1. Online Job Application
            5. Job Descriptions
            6. Salary Schedule
   2. Engineering & Planning
      1. Capital Improvement Projects
         1. Project Descriptions
            1. Government Road Pipeline Relocation
            2. Automated Metering Program Phase 5
            3. Clearwell Seismic Improvements
            4. Washwater Tank Seismic Improvements
            5. Mechanical Dewatering Improvements
            6. Handrail Improvements at San Dieguito Reservoir
            7. San Dieguito Dam Concrete Refurbishment
         2. Automated Metering Program Information
            1. Benefits & Maps
         3. Notify Me of Bids / RFPs
      2. Engineering Document Library
   3. Office of the General Manager
   4. Operations & Maintenance
      1. Operations Library
      2. Water Supply
         1. Water Sources
      3. Water Quality
4. District at a Glance
   1. 2021 Strategic Business Plan
5. District Facilities
   1. Larrick Reservoir
   2. Main Office
   3. R.E. Badger Filtration Plant
   4. Rancho Cielo Raw Water Pump Station
   5. San Dieguito Reservoir
6. Districts Make the Difference
7. Document Library
   1. 2022 CCR
8. History
9. Map of District
10. Mission Statement
11. Overview
12. Staff Directory
13. Transparency
14. Water Sources
15. Welcome New Customers
    1. Start Service
    2. Billing & Collection Procedures (PDF)
    3. Conservation
    4. Water Use Guidelines
    5. Policy for Residential Disconnection
    6. Do-Not-Call Policy
16. Admin Sign In
17. 2023 Water Rates Proposal
18. COVID-19 Info & Why Your Water is Safe

Conservation

1. Drought Center
   1. California's Water Use Restrictions
   2. Water Shortage Contingency Plan
2. Rebates
3. Landscaping Toolbox
   1. Free Water-wise Landscape Classes
   2. Watering Guide
4. Education & Outreach
   1. Videos on H2O
   2. Education Programs
   3. Speakers' Bureau
5. Leak Check
   1. Detect a Water Leak
   2. Save Our H2O: Real People, Real Savings
      1. Helen Dizio
      2. Jack Hegenauer
      3. Roger & Mary Jane Boyd
   3. Fix a Leak Week
6. Greywater Harvesting
7. Report Water Waste

I Want To

1. Access My Account
2. Contact Customer Service
3. E-Notification Sign Up
4. Find Other Resources
5. Find Regional Rainfall Data
6. Apply For A Job
7. Permanent Special Agricultural Water Rate Program (PSAWR)
8. Follow Twitter Updates
9. Install a Backflow Device
10. Learn About Water Hardness
11. Obtain a Temporary Hydrant Meter
12. Open or Close an Account
13. Pay a Bill
    1. Water Rates
    2. Learn If I Qualify For a Leak Credit
14. Read My Meter
15. Report an Emergency
16. Submit
    1. Feedback
17. View
    1. FAQs
    2. Construction Project Updates
18. View My Water Use
19. Learn About Advanced Metering Program

Agendas & Minutes

Bids/Projects

1. Listing of Capital Improvement Projects
2. Listing of Non-Capital Improvement Projects
3. Notification of Projects to be Advertised